Terms and Conditions
On receipt of your booking
4D Training will issue a letter of confirmation for all courses.
Where a contract is issued, 4D Training requires that the client signs and returns a hard copy to 4D Training within 14 days of the date of the contract. Should 4D Training not receive from the client a signed copy of the terms and conditions by 14 days of the date of the original contract, the booking will be deemed cancelled.
Acceptance of a booking constitutes a liability for the relevant fee or cancellation fee and is subject to our standard terms and conditions as itemised on this page. We can accept payment by cheque or BACS. Our BACS details are available on request. Terms for invoice settlement are strictly 14 days from date of invoice.
4D Training will issue a VAT invoice by either e-mail or post. Please contact us if you have not received this within five days of the training event taking place.
4D Training reserves the right to alter course fees with notice of one month in writing prior to the alterations coming into effect. All fees quoted are subject to VAT at current rate.
The fee includes where appropriate, course materials, meetings, courier charges and trainers’ travel expenses.
Cancellations
If you need to cancel
Cancellation fees are as follows:
21 working days or more from course date: no fee
11 to 20 working days from course date: 50% of fee
10 or less working days from course date: 100% of fee
An alternative delegate may be substituted at any time free of charge
A delegate transfer to another course, once only, will incur no fee. A subsequent transfer on that same booking is subject to our standard cancellation fees.
Non-attendance of any course for any reason whatsoever is deemed to be a cancellation with no notice and payment is due in full.
If we need to cancel
We know that the cancellation of events by us causes inconvenience and we therefore endeavour to requested events. In the event that a course is unviable, for whatever reason, we reserve the right to cancel the training at our discretion.
In the event of 4D Training cancelling a course, notice will be given, wherever possible, at least five working days prior to the agreed training date. In the event of the cancellation of a course, whilst every effort will be made to reschedule, no guarantee to this effect can be made.
Course Information
Our courses are designed and presented by specialists and are intended to be participative where appropriate. To ensure this, the number of delegates accepted on each course is restricted thereby enabling the full benefit of discussion and interaction between delegates and speaker.
The course outlines in this directory are intended as a guide since courses are regularly reviewed and updated to reflect developments as appropriate.
Course handout material is provided as an aid to learning and understanding and to avoid copious note taking. It is only available to those booked on training and is not sold separately. No part of the handout material may be reproduced without permission.
Opinions expressed are those of individual speakers and not necessarily those of 4D Training.
Everyone attending a course is requested to complete a course evaluation form. These are regularly reviewed to ensure that quality is maintained.
We reserve the right to alter or reschedule published programmes, timings, speakers, fees of venues without prior notice.
Maximum Delegate Numbers
Unless previously agreed with 4D Training, the maximum number of delegates attending:
Insurance - delegate numbers limited to 12.
Personal Development - delegate numbers limited to 12.
Finance - delegate numbers limited to 12
IT training – delegate numbers limited to 8. Each delegate must have an individual computer to work on.
If these numbers are exceeded without prior agreement, extra charges may be incurred.
Timings
One day courses start at 09:30 and finish at approximately 16:30 unless stated in the contract, or by prior arrangement. Half day training times are 09:30 to 12:30 or 13.30 to 16.30 unless otherwise stated in the contract, or by prior arrangement.
Certificates of Attendance
These are provided if actively asked for when booking the training.
Discounts and Special Offers
Discounts are available for multiple bookings and special offers are available from time to time. Please contact us for details.
Mailing List / Data Protection
Information provided to us at the time of booking is held on our database and is used to communicate information of future training to you and your organisation. We do not make the information contained in our database available to any other organisation for any purpose. If you wish to be removed from our mailing list or would like your details updated, please send a note of your requirements to: Bridge House, 58 Boxgrove Road, Guildford, Surrey GU1 1UD or by email.
Trainers/Consultants
Clients are not permitted to contact any trainer/consultant that has been introduced by 4D Training directly by any means whatsoever this includes (verbal, e-mail, telephone, fax, letter). Should direct contact become necessary (to discuss your specific training requirements) permission of 4D Training will be granted to you by e-mail.
4D Training shall indemnify the client from and hold the client harmless against any claim by any of its staff, trainers, sub-contractors or consultants brought in relation to any loss or damage to the goods or property of 4D Training or such person or for or in relation to the death or of personal injury to such person, save insofar as such death or injury is caused directly by the negligence of the client.
4D Training will issue a letter of confirmation for all courses.
Where a contract is issued, 4D Training requires that the client signs and returns a hard copy to 4D Training within 14 days of the date of the contract. Should 4D Training not receive from the client a signed copy of the terms and conditions by 14 days of the date of the original contract, the booking will be deemed cancelled.
Acceptance of a booking constitutes a liability for the relevant fee or cancellation fee and is subject to our standard terms and conditions as itemised on this page. We can accept payment by cheque or BACS. Our BACS details are available on request. Terms for invoice settlement are strictly 14 days from date of invoice.
4D Training will issue a VAT invoice by either e-mail or post. Please contact us if you have not received this within five days of the training event taking place.
4D Training reserves the right to alter course fees with notice of one month in writing prior to the alterations coming into effect. All fees quoted are subject to VAT at current rate.
The fee includes where appropriate, course materials, meetings, courier charges and trainers’ travel expenses.
Cancellations
If you need to cancel
Cancellation fees are as follows:
21 working days or more from course date: no fee
11 to 20 working days from course date: 50% of fee
10 or less working days from course date: 100% of fee
An alternative delegate may be substituted at any time free of charge
A delegate transfer to another course, once only, will incur no fee. A subsequent transfer on that same booking is subject to our standard cancellation fees.
Non-attendance of any course for any reason whatsoever is deemed to be a cancellation with no notice and payment is due in full.
If we need to cancel
We know that the cancellation of events by us causes inconvenience and we therefore endeavour to requested events. In the event that a course is unviable, for whatever reason, we reserve the right to cancel the training at our discretion.
In the event of 4D Training cancelling a course, notice will be given, wherever possible, at least five working days prior to the agreed training date. In the event of the cancellation of a course, whilst every effort will be made to reschedule, no guarantee to this effect can be made.
Course Information
Our courses are designed and presented by specialists and are intended to be participative where appropriate. To ensure this, the number of delegates accepted on each course is restricted thereby enabling the full benefit of discussion and interaction between delegates and speaker.
The course outlines in this directory are intended as a guide since courses are regularly reviewed and updated to reflect developments as appropriate.
Course handout material is provided as an aid to learning and understanding and to avoid copious note taking. It is only available to those booked on training and is not sold separately. No part of the handout material may be reproduced without permission.
Opinions expressed are those of individual speakers and not necessarily those of 4D Training.
Everyone attending a course is requested to complete a course evaluation form. These are regularly reviewed to ensure that quality is maintained.
We reserve the right to alter or reschedule published programmes, timings, speakers, fees of venues without prior notice.
Maximum Delegate Numbers
Unless previously agreed with 4D Training, the maximum number of delegates attending:
Insurance - delegate numbers limited to 12.
Personal Development - delegate numbers limited to 12.
Finance - delegate numbers limited to 12
IT training – delegate numbers limited to 8. Each delegate must have an individual computer to work on.
If these numbers are exceeded without prior agreement, extra charges may be incurred.
Timings
One day courses start at 09:30 and finish at approximately 16:30 unless stated in the contract, or by prior arrangement. Half day training times are 09:30 to 12:30 or 13.30 to 16.30 unless otherwise stated in the contract, or by prior arrangement.
Certificates of Attendance
These are provided if actively asked for when booking the training.
Discounts and Special Offers
Discounts are available for multiple bookings and special offers are available from time to time. Please contact us for details.
Mailing List / Data Protection
Information provided to us at the time of booking is held on our database and is used to communicate information of future training to you and your organisation. We do not make the information contained in our database available to any other organisation for any purpose. If you wish to be removed from our mailing list or would like your details updated, please send a note of your requirements to: Bridge House, 58 Boxgrove Road, Guildford, Surrey GU1 1UD or by email.
Trainers/Consultants
Clients are not permitted to contact any trainer/consultant that has been introduced by 4D Training directly by any means whatsoever this includes (verbal, e-mail, telephone, fax, letter). Should direct contact become necessary (to discuss your specific training requirements) permission of 4D Training will be granted to you by e-mail.
4D Training shall indemnify the client from and hold the client harmless against any claim by any of its staff, trainers, sub-contractors or consultants brought in relation to any loss or damage to the goods or property of 4D Training or such person or for or in relation to the death or of personal injury to such person, save insofar as such death or injury is caused directly by the negligence of the client.