Personal Development

Below is the list of personal development courses we deliver.
This list is not exhaustive so if the course you're looking for isn't here,
or you wish  a course  to be tailored to suit your  specific requirements,
simply contact us.

 Appraisal & Performance Review
Appraisal Interview Skills (half day)
​Appraisal Interview Skills
​Appraisal Skills (half  day)
​Assertive Communication
Assertive Communication in the Workplace
​Assertive Working Relationships
Assertiveness Skills
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Behaviour Styles & Conflict Resolution
Business Communication for PA's & Secretaries
Business Communication Workshop
Business Writing Skills

Chair / Hold Meetings
C0aching and Mentoring
Communication Skills
Company Secretary
​Continuing Professional Development/
Personal Effectiveness Workshop

Delegation and Personal Effectiveness

Effective Manager
Examination Techniques (half day)
​Exceptional Customer Service

Handling Conflict

Influencing and Negotiation Skills
​Interpersonal Skills - Working with others
Interpersonal Skills for People Managers
​Introduction to Management (1 or 2 days)
​Introduction to the Workplace

​Key Account Management Overview

​Letter Writing - Business Writing Skills

Management Development Program
Management Development Workshop
Managing Assertively
Managing Change
Managing Conflict for Managers
Managing Difficult People and Situation
​Managing Disruptive Behaviour
Managing Your Time
Meetings - Magic Meetings
Minute and Note Taking
Minute Taking
Minute Taking and Speed Writing
​Minute Taking and Speed Writing for PA's

Negotiation for a Win/Win
Negotiation Skills for Insurance Professionals
Negotiation and Influencing Skills
Negotiation Skills

Personal Effectiveness at Work
Personal Organisation and Time Management
​Personal Presence
Personal Presence and Self Awareness
​Positive Stress Management
Practical Guide to Treating Customers Fairly
​Pre Retirement Course
Presentation Skills (one day)
​Presentation Skills (two days)
Presenting Yourself with Confidence
Principles of Customer Care and Client Service
Professional Telephone Techniques
Project Leadership
Project Management
Project Managing Effectively (two days)
Project Managing Introduction (Pre MS Project)
​Proof Reading Introduction

​Raise Your Profile and Make an Impact
Report Writing
Role of the Director, the Board & the Director & the Law

Selection and Interviewing Techniques
Selling Skills
​Speed Reading
​Speed Writing
Speed Writing Introduction
​Supervisory Skills Management (Introduction)

Team Development
Teambuilding and Team Leading Skills
Telephone Techniques
Time Management
​Train the IT Trainer
​Train the Trainer (with IT Trainer Module) (two days)

​Why Are You Shouting at Me
Writing and Drafting in Plain English (half day)
​Writing Project Reports (half day)​

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"Really useful and relevant course and learnt many things to use at work."

"Very comprehensive with plenty of opportunity to explore and discuss."

​Helped my team to understand others in the workplace and gave each one many practical ideas to take back and use."

​"Good exercises, clear points well made, presented well and enthusiastically" 

​"The workshop exercises were engaging and thought provoking.  These scenarios helped to make the course easier to imagine how it applies in our daily role or could apply."

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Prices shown are for a group and exclude VAT.  Max delegates 12 per group.
If you just have one or two people, please contact us for news on open courses.
Travel and/or subsistence may be incurred if the training venue is located outside central London.

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